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Privacy Notice

This is the privacy statement of Engraphia Philippines Inc. In this document, "we", "our" or "us" refers to Engraphia Philippines Inc.

Our registered office is at Unit 2003 Cityland 10 Tower I H.V Dela Costa Street, Makati City Philippines

Introduction

  1. This is a notice to inform you of our policy regarding all information that we have recorded about you. It sets out the conditions under which we can process any information collected from you or provided by you. It covers information that can identify you ("personal information") and information that does not identify you. In the context of the law and this notice, "processing" refers to the collection, storage, transmission, use or other means to take action on the information.
  2. Unfortunately, if you are not satisfied with one or more of the following, your only way is to leave our website immediately.
  3. We take the protection of your privacy and confidentiality very seriously. We understand that all visitors to our website have the right to know that their personal data will not be used for any unintended purpose, nor will it accidentally fall into the hands of third parties.
  4. We are committed to keeping all the information you provide us confidential and hope that this information is consistent with us.
  5. The law requires us to inform you of your rights in the processing and control of your personal data and our obligations to you. We do now and ask you to read the information provided on www.knowyourprivacyrights.org
  6. Except for the following provisions, we will not share, sell, or disclose to third parties any information collected through our website.

The basis for our processing of information about you

The law requires us to determine which of the six defined bases to handle different categories of your personal information, and to notify you of the basis for each category.

If the basis on which we process your personal information is no longer relevant, we will immediately stop processing your data.

If the basis changes, if required by law, we will notify you of the change and any new basis on which we determine that we can continue to process your information.

We process information because we have a contractual obligation to you

  1. When you create an account on our website, purchase products or services from us, or agree to our terms and conditions, a contract is formed between you and us .
  2. In order to fulfill our obligations under this contract, we must process the information you provide to us. Some of this information may be personal information.
  3. We may use it to:
    1. Verify your identity for security purposes
    2. Sell products to you
    3. Provide you with our services
    4. Provide you with tips and suggestions on products, services, and how to make the most of our website
  4. The processing of this information is based on the existence of a contract between us, or you require us to use this information before signing a legal contract.
  5. In addition, we may aggregate this information in a general manner and use it to provide similar information, for example, to monitor the performance of specific services we provide. If we use it for this purpose, it will not be personally identifiable.
  6. We will continue to process this information until the contract between us is terminated in accordance with the terms of the contract or terminated by either party.

Information we process with your consent

  1. In the absence of a contractual relationship between us, through certain actions, such as when you browse our website or ask us to provide you with more information about our business, including [job opportunities and] our products and services, you agree to our processing. . of information that may be personal information.
  2. Whenever possible, we aim to obtain your explicit consent to process this information, for example by asking you to agree to our use of cookies.
  3. Sometimes, you can implied consent, for example when you send us an email, you have reason to want us to respond.
  4. Unless you agree to our use of your information for a specific purpose, we will not use your information in any way that personally identifies you. We may aggregate it in a general way and use it to provide similar information, such as monitoring the performance of specific pages on our website.
  5. If you explicitly allow us to do so, we may from time to time pass your name and contact information to selected employees who we believe may provide services or products that you find useful.
  6. We will continue to process your information on this basis until you withdraw your consent or can reasonably assume that your consent no longer exists.
  7. You can withdraw your consent at any time by contacting us at info@engraphia.phHowever, if you do this, you may not be able to continue using our website or our services.

Information we process for legitimate interests

  1. We may process information based on your legitimate interests or ours.
  2. When we process your information on this basis, we will proceed after careful consideration of the following:
    1. Can the same objective be achieved by other means?
    2. If the processing (or non-processing) may cause you harm
    3. Do you want us to process your data and if you consider it completely reasonable
  3. For example, we may process your data on this basis for the purpose of:
    1. record keeping to take appropriate actions and necessary for our Engraphia Philippines Inc.
    2. responding to unsolicited communication from you to which we believe you would expect a response
    3. protection and affirmation of the legal rights of any party
    4. insure or obtain the professional advice necessary to manage Engraphia Philippines Inc. risk
    5. protect your interests, we believe that we have an obligation to do so

We process information because we have a legal obligation

  1. We are legally bound like everyone else. Sometimes we must process your information to comply with legal obligations.
  2. For example, we may need to provide you with information if required by legal authorities or if they have the proper authorization (such as a search warrant or court order).
  3. This may include your personal information.

Specific applications of the information you provide to us

Information provided with the understanding that it will be shared with third parties

  1. Our website allows you to post information with the expectation that it will be read, copied, downloaded, or used by others.
  2. Examples include:
    1. submitting a message or comment to our forum or blog
    2. tagging an image
    3. clicking on an icon next to another visitor's message to express your agreement, dissatisfaction, or gratitude
  3. It is your responsibility, when posting personal information, to ensure the privacy of everyone who might use it.
  4. We don't do anything with this information other than allow it to be displayed or shared.
  5. We do keep it, and we reserve the right to use it in any way we see fit in the future.
  6. We have no control over what any individual third party does with your information once it is in the public domain.

Complaints about our website's content

  1. We make every effort to moderate user-generated content, but we are not always able to do so as soon as it is published.
  2. If you have a complaint about any of the content on our website, we will look into it.
  3. If we believe it is justified, or if the law requires it, we will remove the content while we investigate.
  4. Because free speech is a fundamental right, we must decide who's right will be violated: yours or the person who posted the content that offends you.
  5. If we believe your complaint is frivolous or without merit, we will not correspond with you about it.

Job applications and hiring

  1. If you send us information as part of a job application, we may keep it for up to a year in case we decide to contact you later.

Sending a message to our customer service team.

  1. When you contact us, whether by phone, through our website, or by e-mail, we collect the information you have provided so that we can respond with the information you require.
  2. We keep a record of your request and our response in order to improve our business's efficiency.
  3. We retain personally identifiable information associated with your message, such as your name and email address, in order to track our communications with you and provide high-quality service.

Complaining

  1. When we receive a complaint, we keep track of all the information you've provided.
  2. That information is used to resolve your complaint.
  3. If your complaint requires us to contact another person, we may decide to share some of the information in your complaint with that person. We do this as infrequently as possible, but it is entirely up to us whether or not we provide information, and if so, what that information is.
  4. We may also compile statistics based on information obtained from this source in order to assess the level of service we provide, but not in a way that would allow you or any other person to be identified.

Cookies

  1. Cookies are small text files that your web browser saves on your computer's hard drive when you visit a website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalized experience while also providing the website owner with statistics on how you use the website so that it can be improved.
  2. Some cookies have a set duration, such as one day or until you close your browser. Others continue indefinitely.
  3. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
  4. Cookies are used on our website. They are placed by software that runs on our servers as well as software run by third-party vendors whose services we use.
  5. When you first visit our website, we ask if you agree to our use of cookies. If you decline, we will not use them for your visit except to record that you have not consented to their use for any other purpose.
  6. You will not be able to use all of the functionality of our website if you choose not to use cookies or prevent their use through your browser settings.
  7. Cookies are used in the following ways:
    1. to monitor how you interact with our website
    2. to keep track of whether or not you have seen specific messages on our website
    3. to keep you logged in to our website
    4. to keep track of your responses to surveys and questionnaires on our website as you complete them
    5. to capture the conversation thread during a live chat with our customer service team

Personal identifiers derived from your browsing behavior

  1. Your web browser's requests to our servers for web pages and other content on our website are recorded.
  2. We collect data such as your geographic location, Internet service provider, and IP address. We also collect information about the software you're using to access our website, such as the type of computer or device you're using and the screen resolution.
  3. We use this information in aggregate to assess the popularity of our website's webpages and how well we provide content to you.
  4. When combined with other information we have about you from previous visits, the data could be used to identify you personally even if you are not signed in to our website.

Our re-marketing strategy

  1. When you browse our website, a cookie is placed on your computer so that we can serve you an advertisement for our products or services when you visit another website.
  2. From time to time, we may engage a third party to provide us with re-marketing services. If this is the case, and you have agreed to our use of cookies, you may see advertisements for our products and services on other websites.

Information disclosure and sharing

We obtain information from third parties.

  1. Although we do not disclose your personal information to any third party (except as specified in this notice), we do occasionally receive data derived indirectly from your personal information from third parties whose services we use.
  2. There is no such information that can be used to identify you personally.

Third party advertising on our website

  1. Third-party advertisers may place advertisements on our website. In doing so, those parties, their agents, or other companies working for them may use technology that collects information about you automatically when their advertisement is displayed on our website.
  2. They may also use other technologies, such as cookies or JavaScript, to personalize and measure the performance of their advertisements.

Access to your personal data

Personal information disclosure

  1. You may review or update personally identifiable information that we have on file for you at any time by logging in to your account on our website.
  2. To obtain a copy of any information that is not available on our website, please contact us at info@engraphia.ph
  3. After we receive your request, we will let you know when we expect to provide you with the information and whether we will charge you a fee for doing so.

Removal of your information

  1. You can contact us at info@engraphia.ph if you want us to remove personally identifiable information from our website.
  2. This may limit the services we can offer you.

Verification of your information

  1. When we receive a request to access, edit, or delete personal identifiable information, we will take reasonable steps to verify your identity before granting access or taking any other action. This is necessary to protect your data.

Other matters

Children's use of the site

  1. We do not sell products or provide services to children, nor do we market to them.
  2. If you are under the age of 18, you may use our website only with the permission of a parent or guardian.
  3. We collect data on all users and visitors to these areas, regardless of age, and we expect some of those users and visitors to be children.

Encryption of data exchanged between us

  1. We use Secure Sockets Layer (SSL) certificates to authenticate our identity to your browser and to encrypt any data you provide us.
  2. When we exchange information, you can verify that it is encrypted by looking for a closed padlock symbol or other trust mark in your browser's URL bar or toolbar.

How to File a Complaint

  1. If you are dissatisfied with our privacy policies or have a complaint, please contact us via email. info@engraphia.ph is our email address.
  2. If a dispute cannot be resolved, we hope you will agree to try to resolve it in good faith with us through mediation or arbitration.

Personal data retention period

  1. Except as otherwise stated in this privacy notice, we only keep your personal information for as long as we need it:
    1. to provide you with the requested services;
    2. to comply with other laws, including those imposed by our tax authorities;
    3. to provide evidence in support of a claim or defense in court

Review of this privacy policy

  1. We reserve the right to make changes to this privacy notice at any time. The terms that apply to you are those that are posted on our website on the day you use it. We recommend that you print a copy for your records.
  2. Please contact us if you have any questions about our privacy policies.